You can start by contacting our sales team via phone or WhatsApp, or fill out the inquiry form on our website. We offer a 7-day free trial and our demo experts will guide you through the product.

Yes, Pharma Care offers unlimited free support via call, WhatsApp, email, or our dedicated support page. Our technical team is always available.

Pharma Care follows a hybrid model, allowing both online and offline access, with cloud backups and real-time data availability.

• Local Backup: Stored on your system hard drive
• Google Drive Backup: Secure backup to your personal Drive

Yes, a full-featured 7-day demo is available to explore the software.

Pharma Care receives regular automatic updates based on pharmacist feedback, ensuring no manual updates are required.

Yes, you can generate customized labels with product details, expiry date, MRP, branding, and QR codes for easy tracking.

Pharma Care is suitable for all types of pharmacies—from small retail shops to large chain pharmacies. Whether you manage a single outlet or multiple branches, it helps streamline inventory, billing, and daily operations.

Yes, Pharma Care can integrate with EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems, enabling real-time access to prescriptions and patient health data.

Absolutely! Pharma Care supports multi-location management, allowing you to monitor inventory, sales, and stock levels across all branches from a centralized dashboard.

Pharma Care supports QR code and barcode scanning for medicines and FMCG products using your mobile phone, enabling lightning-fast billing and reducing customer wait times.

Yes, Pharma Care offers advanced inventory management with automatic expiry alerts, real-time stock tracking, and automated purchase order (PO) generation when stock falls below predefined levels.

Yes! Pharma Care has an integrated CRM system that allows you to send automated SMS or email reminders for prescription refills, pill timings, and payment reminders. This helps improve customer retention and boost sales.

Yes, Pharma Care includes an in-built loyalty program that helps retain customers. You can customize rewards, discounts, and offers for returning customers based on your business strategy.

Absolutely. Pharma Care integrates with WhatsApp, allowing you to send invoices, reminders, and promotional offers directly to customers. SMS notifications are also supported if preferred.

Yes, Pharma Care complies with all Indian regulatory requirements. We follow strict security protocols, and our servers are hosted on secure, encrypted platforms. The software is regularly updated to address evolving security concerns and ensure your data remains protected.

Pharma Care takes data privacy very seriously. All patient and pharmacy records are encrypted and stored securely. Additionally, you can back up your data to your personal Google Drive, ensuring complete control and protection of your information.

Yes, Pharma Care provides free technical support for all users. This includes setup assistance, staff training, and troubleshooting. There are no hidden support charges.

No, Pharma Care allows you to generate unlimited invoices. Whether you are on a basic or advanced plan, there are no restrictions.

Yes, Pharma Care can be accessed on multiple devices simultaneously, including PCs, tablets, and smartphones. There is no extra charge for adding additional devices.

Pharma Care offers a 7-day free trial that lets you explore all core features of the software. This helps you evaluate the product before choosing a paid subscription.

Yes, Pharma Care is designed with mobile-friendly features that allow you to manage pharmacy operations directly from your phone. You can check inventory, generate invoices, and send customer reminders anytime, anywhere.

Yes, Pharma Care lets you view patient purchase history directly from the billing screen. With a simple shortcut, you can review past prescriptions, issue refills, and provide personalized recommendations in real time.

Pharma Care provides smart alternatives when a medication is unavailable:

• Substitute Finder: Instantly find alternative medicines with the same composition using the “Product Substitutes on Single Key” feature.
• Promise Order Alert: Customers are automatically notified once the medication is back in stock.

Pharma Care is fully GST-compliant and automatically generates e-invoices. It also tracks controlled substances and maintains detailed audit-ready records to help meet all regulatory requirements.

Yes. Pharma Care integrates seamlessly with barcode scanners, printers, and billing machines, ensuring smooth and fast counter operations.

Pharma Care provides real-time expiry alerts for near-expiry medicines, helping you manage stock efficiently and reduce losses from expired drugs.

Yes, Pharma Care supports multiple users with role-based access for managers, pharmacists, and staff—ensuring secure task delegation across your team.

For wholesale and B2B pharmacies, Pharma Care offers warehouse management through the TrackRx app, enabling bulk inventory handling, order tracking, and branch-to-branch coordination.

Pharma Care provides dedicated support via phone, WhatsApp, email, and chat. Our expert team assists with technical issues and product guidance.

Yes, Pharma Care is built to scale effortlessly—from a single store to multiple branches—without compromising performance or features.

Pharma Care uses encryption, cloud backups, and hybrid backup options like secure Google Drive integration to protect your data.

Yes. We provide training sessions, demo videos, tutorials, and live support to help your team use the software confidently.

Pharma Care is highly customizable—from billing formats and reports to inventory and workflow preferences—tailored to your pharmacy’s needs.

Yes, Pharma Care supports loyalty programs that reward repeat customers with points, discounts, and exclusive offers, helping increase customer retention.